Reference

Privacy Policy for your sattakiga account

Here, you can see how we collect, use, store, and share details tied to your account, your device, and the requests you send to support.

Account dataCookie useIndia accessChange requests
sattakiga Privacy Policy for your sattakiga account
CONTACT ROUTES

Ways to reach us about privacy

If you want to ask about data access, correction, or deletion, use the contact paths below.

Email request Write to our privacy mailbox with your account email, the change you want, and any dates that help us find the record. We reply after we confirm it is really you.
In-account message Send the request from your account inbox if you can still sign in. That route helps us match the right profile faster and keeps the thread attached to your privacy case.
Postal follow-up If you need a written trail, ask support for the postal address and we will share the current channel. Use it for formal notices, correction requests, or deletion follow-ups.
HANDLING RULES

How we handle your data daily

We collect only what we need to run your account, verify requests, and keep the session secure.

Registration trail

We record the details you enter, plus device and session signals, so we can link the right account to the right request. If a record relates to UPI, Paytm, PhonePe, or Google Pay, we keep the matching reference only as long as needed.

Cookie controls

Cookies help us remember login state, language choice, and the last page you used. They do not give access to your device; they only let the browser and our servers keep the session stable.

Account security

We use password checks, one-time codes where needed, and encrypted connections to protect your account from unauthorised access. If we spot unusual activity, we may ask you to confirm the request before changing any privacy setting.

Retention window

We keep records for the period needed to serve your account, settle disputes, and meet legal duties. After that, we remove or anonymise them unless a specific duty requires us to hold a narrow copy longer.

Your requests

You can ask for access, correction, deletion, or a copy of certain records by using the contact paths in this page. We will verify your identity first, then process the request within a reasonable time.

Local handling

For India requests, we follow local law and only share data where we are allowed to do so. If a request touches payment traces, we narrow the response to the fields needed for that case.

Privacy questions with plain answers

If you want to know what we hold, why we hold it, or how to ask for changes, this section covers the common privacy questions in plain language. The answers below focus on account data, cookies, security checks, retention, and how we handle requests from India. If local law changes the handling, we apply the newer rule and keep your request tied to the right record. That keeps the process clear.

We may collect your name, contact details, device signals, login history, and any payment reference needed to match UPI, Paytm, PhonePe, or Google Pay activity to your account. We use it to run the service and verify requests.

Yes. Cookies help us keep you signed in, remember language settings, and measure whether pages load properly. You can change browser settings, but some parts of the site may not keep your preferences.

Yes. Send a request through support and we will confirm your identity before sharing the records we can legally provide. If some fields must stay for security or audit reasons, we explain that in the reply.

We keep records only as long as needed for account handling, security checks, dispute handling, and legal duties. When a record no longer has a purpose, we delete or anonymise it under our internal retention process.

Yes. Tell us what needs to change, and we will update the record after we verify the request. If law requires us to keep a specific entry, we retain only the minimum needed.

Use the contact paths in the support section and include your account email plus a short description of the request. That helps us find the right record and respond without unnecessary delay.