Reference

Terms and Conditions That Govern Your sattakiga Account

These Terms and Conditions form the binding agreement between you and sattakiga whenever you access, browse or transact on our platform.

Applies to all account activityUPI, Paytm, PhonePe coveredAccess subject to local lawUpdated terms notified by emailDisputes handled under Indian jurisdiction
sattakiga Terms and Conditions That Govern Your sattakiga Account
TERMS SUPPORT PATHS

How to Reach Us About These Terms

If any clause in these Terms and Conditions is unclear, or if you believe a term has been applied incorrectly to your account, we want to hear from you immediately.

Live Chat Start a live chat session directly from your account dashboard. Our team is available around the clock to walk you through any clause, flag a discrepancy or confirm the version of the terms currently in force.
Email Support Write to our policy support address to raise a formal dispute or request written clarification of any term. We aim to respond within 24 hours and keep a written record of every exchange for your reference.
Help Centre Our Help Centre hosts the current version of the Terms and Conditions alongside a change log of every amendment. Check here first if you want to compare an older clause with the version currently in effect.
HOW WE UPHOLD POLICY

How sattakiga Handles Data, Security and Your Account Rights

We take specific, measurable steps to protect your account and the data attached to it.

Data Handling

We collect only the data required to run your account — name, contact details and transaction history. We do not sell your data to third parties and we store it on encrypted servers whose access logs are audited regularly.

Cookie Policy

Cookies on our platform track session state and payment-flow continuity. You can manage cookie preferences through your browser settings, though disabling certain cookies may prevent the UPI or PhonePe payment module from loading correctly.

Account Security

Every account is protected by two-factor authentication triggered on new device logins. If we detect a login from an unfamiliar IP address, we hold the session and send a verification code to your registered mobile number before allowing access.

Data Retention

We keep your transaction records and account data for as long as required by applicable Indian financial regulations. Once that retention period expires, records are permanently deleted from our servers within 30 days.

Policy Contact

Our designated Policy Officer handles all formal data and terms queries. Submit a written request through the Help Centre, and the Policy Officer will respond within five business days with a binding written answer.

Requesting Changes

You may request correction of inaccurate personal data at any time by writing to support. We verify your identity against your KYC documents before making any change, and we confirm every amendment in writing to your registered email.

Frequently Asked Questions About Our Terms and Conditions

Below are the questions we receive most often about how these Terms and Conditions work, what rights you hold as an account holder, and how to act if you believe a term has been misapplied.

They apply from the moment you open an account and remain in force for every session, deposit, withdrawal and wager you complete. Accessing the platform constitutes acceptance, regardless of whether you read the full document.

We send an email notification to your registered address whenever a material change is made. We also post a version date at the top of the Terms and Conditions page so you can compare the current text against any earlier version you saved.

Yes. All transactions processed via UPI, Paytm, PhonePe or Google Pay fall under Section 4 of our financial terms. Payment timelines and refund eligibility are both governed by these terms alongside the individual payment provider's own policies.

Access depends on your local law. We make the platform available where local law permits, and it is your responsibility to confirm that accessing and using our services complies with the laws of your specific state or territory.

Contact our support team via live chat or email, citing the specific clause number and the transaction or action in question. We escalate formal disputes to the Policy Officer, who issues a written decision within five business days.

We retain your transaction records for the period required under applicable Indian financial regulations. Once that period ends, all personal data is permanently deleted from our servers, and we confirm deletion in writing to your registered email.

Yes. Submit a written data-access request through the Help Centre. After verifying your identity against your KYC documents, we provide a full export of the data linked to your account within ten business days at no charge.